Question 1

What is Central AI?

Accepted Answer

Central AI is an AI-powered chatbot and CRM platform that automates customer conversations, captures and qualifies leads, and manages your AI knowledge base using data from CSVs, PDFs, web URLs, and APIs.

Question 2

How does Central AI learn about my business?

Accepted Answer

You upload CSVs, PDFs, or connect your website and APIs. Central AI processes this data into a vector database so the AI chatbot can provide accurate, context-aware responses based on your content, answering just like your team using your latest business data.

Question 3

Does Central AI integrate with Odoo CRM?

Accepted Answer

Yes, Central AI has native integration with Odoo CRM, so the AI chatbot can sync leads, notes, and activities directly into your existing Odoo pipelines.

Question 4

Is my data secure with Central AI?

Accepted Answer

Central AI uses a multi-tenant architecture with strict data isolation. Your documents are encrypted, never shared with other customers, not used to train external models, and the platform is designed for secure handling of sensitive business and customer data.

Question 5

Is there a free plan?

Accepted Answer

Yes, you can start with a free Test Drive plan and then upgrade to paid plans as your usage and feature needs grow.

Question 6

Why is Central AI better than traditional AI chatbot services?

Accepted Answer

Central AI is built as a full AI chatbot and CRM revenue engine, not just a chat widget. It automatically captures leads from every conversation, categorizes them by intent and segment, syncs them into Odoo and other CRMs, and can securely share unmatched leads with partner companies. At the same time, it automates both support and sales flows across web and messaging channels, turning routine chats into trackable pipeline and real business outcomes instead of isolated bot sessions.

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