Central AI is an AI-powered chatbot and CRM platform that automates customer conversations, captures and qualifies leads, and manages your AI knowledge base using data from CSVs, PDFs, web URLs, and APIs.

How does Central AI learn about my business?

You upload CSVs, PDFs, or connect your website and APIs. Central AI processes this data into a vector database so the AI chatbot can provide accurate, context-aware responses based on your content, answering just like your team using your latest business data.

Does Central AI integrate with Odoo CRM?

Yes, Central AI has native integration with Odoo CRM, so the AI chatbot can sync leads, notes, and activities directly into your existing Odoo pipelines.

Is my data secure with Central AI?

Central AI uses a multi-tenant architecture with strict data isolation. Your documents are encrypted, never shared with other customers, not used to train external models, and the platform is designed for secure handling of sensitive business and customer data.

Is there a free plan?

Yes, you can start with a free Test Drive plan and then upgrade to paid plans as your usage and feature needs grow.

Why is Central AI better than traditional AI chatbot services?

Central AI is built as a full AI chatbot and CRM revenue engine, not just a chat widget. It automatically captures leads from every conversation, categorizes them by intent and segment, syncs them into Odoo and other CRMs, and can securely share unmatched leads with partner companies. At the same time, it automates both support and sales flows across web and messaging channels, turning routine chats into trackable pipeline and real business outcomes instead of isolated bot sessions.

Smart Lead Agent

Turns your chat conversations into summarised, categorised leads every day.

The Smart Lead Agent reads your chat conversations once a day, writes a short summary of each, sorts it into the lead categories you define, and turns it into a lead your team can follow up. Nobody has to read every chat.

What it does

Picks up every conversation that has no summary yet.
Writes a summary of what the customer wanted and puts it in one of your categories (for example “Admission enquiry” or “Wholesale order”; up to 50, in your own words).
Creates or updates the lead, with the customer’s details from the chat, on your Leads page.

Turn it on

Open Agent & Chat → Agents and switch on the Smart Lead Agent.
Choose the time it runs each day and your timezone (new companies start at 3:00, Asia/Dhaka).
List your lead categories, separated by commas.

Configure

Run time and timezone: it runs once a day, after that time in your timezone.
Categories: the only categories it will use. Change them any time; the next run uses the new list.

What the customer sees

Nothing. It works on conversations that have already happened. Your team sees the new leads with their summaries.

Credits and limits

Each conversation it summarises uses one lead agent credit. If the summary fails, the credit is given back and the conversation is tried again on the next run. Lead agent credits per month by plan:

Plan	Lead agent credits
Free	0
Starter	0
Growth	3000
Scale	9000
Enterprise	999999

Troubleshooting

No leads appeared today.: Check it is switched on, that its run time has passed in your timezone, and that you have lead agent credits.
A lead is in the wrong category.: Make your category names more distinct; the agent can only choose from the list you give it.

Signed in? Your own keys, endpoint addresses and the full error tables are on the API reference inside your dashboard. These public pages never show anyone’s key: examples use placeholders such as YOUR_EXTERNAL_API_KEY.